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Privacy policy

Personal Information Protection Policy

AC Works Co., Ltd. (5F KDX Tosabori Building, 1-5-11 Tosabori, Nishi-ku, Osaka City, Representative: Akihiro Yano, hereinafter referred to as our company), as a company that handles corporate and customer information, has established this personal information protection policy under the principles of public mission and respect for the individual, and strives to protect and properly handle personal information.

1.Definition

Personal information is information related to a living individual that can identify a specific individual (address, name, date of birth, gender, telephone number, e-mail address, occupation, place of employment, etc.).

2. Purpose of collection and use

We may collect personal information through registration as a member of this website, subscription to our e-mail newsletter, inquiries, etc. We will use the collected personal information to provide our customers with better products.

  • www.video-ac.com When we receive questions or comments via the inquiry form or e-mail of each site URL (hereinafter, this website), the personal information we receive will be used to answer your questions and comments. We will not use your e-mail address for any other purpose.
  • We may use this information as statistical data for the purpose of improving our services.
  • We may use this information when it becomes necessary to contact you.
  • We may use your personal information to conduct surveys about this website.
  • We may use your personal information to pay rewards to creators.
  • We may use your personal information to bill users who use paid services.
  • We may use your personal information to notify you of the results of contests, campaigns, sweepstakes, etc., and to ship products, etc.
  • We may use your personal information to send you information about various services.
  • We may use your personal information to verify your identity.
  • When you use the friend referral program, we may use your personal information to send an invitation email to your referred friend.

3. Thorough measures for the safety of personal data

We will manage personal data appropriately and carefully, and implement necessary and appropriate security measures to protect personal data against risks such as leakage, misuse, falsification, and unauthorized access, as follows.

  • Technical protection measures
    We will limit the number of authorized persons who can access personal data.
    We will implement measures to protect personal information from unauthorized access from outside (such as using SSL security and installing antivirus software).
  • Organizational protection measures
    We will provide training to employees on the management of personal information.

4. Usage Restrictions

We will not disclose or sell your personal information to a third party without your consent, nor will we use it for purposes other than those intended. However, this does not apply if requested by a public institution (court, police, etc.).


5. Prohibition of use and prohibition of provision to third parties

We will not use personal information for purposes other than those mentioned above without the customer's consent. In addition, we will not disclose or provide personal data to third parties unless there is a legitimate reason, such as when required by law or ordinance. However, we may disclose or provide personal data in the following exceptional cases.

  • When required by law or ordinance
  • When it is necessary to protect life, body, or property, and it is difficult to obtain the consent of the individual
  • When it is necessary to cooperate with national or local government agencies and those commissioned by them in carrying out affairs prescribed by law or ordinance, and obtaining the consent of the individual may hinder the carrying out of the relevant affairs
  • When we entrust our business to a web server management and operation company

6. Providing information to business partners

In carrying out the services we provide to our customers, we may provide some of your personal information to external business partners, such as delivery companies.

In order to deliver advertisements using third-party services, we may provide your hashed records to third parties. In such cases, the hashed records are processed in an irreversible manner so that specific individuals cannot be identified, and are provided by sending them directly to the third party using Javascript code from your browser.

This site may require you to enter credit card information in order to charge for paid services, but this information is not stored on a server managed by our company and is provided to GMO Payment Gateway, Inc., which is entrusted with the execution of payment processing. Please see the following page for the privacy policy of GMO Payment Gateway.

GMO Payment Gateway, Inc. > Privacy Policy


7. Cookies, etc.

This website uses technologies such as cookies, web beacons, and embedded scripts to provide users with comfortable services, track users' movements on the website, and analyze trends. Please see below for the purpose and usage of these technologies.


Storing and authenticating basic settings

In order to provide a better service to our users, we use cookies to store changes to your settings. These cookies do not store any personal information. Most browsers allow you to disable cookies. However, if you disable cookies, some features and services of our website may not function properly.


Displaying advertisements

We partner with third-party companies to display advertisements on our website. These third-party companies may use cookies and other technologies to deliver targeted advertisements based on the web pages you have viewed and your interests. Information collected by third-party companies for the purpose of delivering ads using cookies, etc. is managed under the respective privacy policies of these third-party companies.

If you do not want your information to be collected and used for the purpose of delivering targeted ads, you can disable (opt out of) targeted ads by following the steps on the following page. If you disable targeted ads, you will continue to receive generic ads.

Google Inc. > Privacy Policy > Opt-out

Yahoo Japan Corporation > Privacy Policy > Opt-out

CRITEO Inc. > Privacy Policy > Opt-out

I-Mobile Inc. > Privacy Policy > Opt-out

When it is anticipated that a recipient of personal information will acquire such information as personal data, the Company will confirm with the recipient that the recipient has provided the necessary information to the customer and obtained the consent of the recipient.


Google Analytics

This site uses Google Analytics provided by Google to analyze the behavior of users who visit this site. Google Analytics uses cookies to analyze user behavior. For information on how information is collected and used by Google Analytics, please see the Google Analytics Terms of Use and Google's Privacy Policy.

Google Analytics Terms of Use

https://www.google.com/analytics/terms/jp.html

Google Privacy Policy

https://policies.google.com/privacy?hl=ja



8. Access Log

We use access logs (files) to investigate usage trends on this site for the purpose of improving our services. This allows us to obtain statistical information on site usage from IP addresses, referrer information, etc., but will not use this information for the purpose of collecting or analyzing personal information.


9. Points to Note

When viewing a website with a button for some social networking services (SNS), information such as your user ID and the site you are accessing may be automatically sent from the website to the SNS, even if you do not press the button. For details, please see Points to Note for SNS Users (Personal Information Protection Commission website). Please check the privacy policies of the social media and other services used on this site on the websites of the respective operators.


10. Scope

The contents of this page regarding the handling of personal information apply only to this website. You can move to other websites from the links on this website, but we have no responsibility whatsoever for the personal information handling policies and protection and management practices of other websites.


11. Management System

When you provide us with your important personal information, we will endeavor to protect it both online and offline under a thorough management system.


12. Compliance with Laws, Ordinances, etc.

Our company complies with the Personal Information Protection Act and other laws, ordinances, and other regulations related to personal information.


13. Procedures for disclosure, correction, etc.

We accept requests from individuals to disclose their personal data (including records of third-party provision) and to notify the purpose of use. When a request for disclosure is made from an individual, we will disclose it without delay by providing a written or electromagnetic record. However, if any of the following items apply, we may not disclose all or part of the information. In addition, if disclosure would require a large amount of expense or it would be difficult to disclose it using the disclosure method specified by the individual, we will disclose it in writing.

① When there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party

② When there is a risk of significant interference with the proper implementation of our business

③ When it would violate other laws and regulations

④ When the disclosure obligation is excluded by law

  • Where to submit requests for disclosure, etc.
    Please submit the required documents to the address below.
    5F KDX Tosabori Building, 1-5-11 Tosabori, Nishi-ku, Osaka 550-0001, Japan
    AC Works Co., Ltd. Customer Service Office
    Email: info@sozai.asia
  • What to submit
    ① Request for notification and disclosure of purpose of use of personal information
    ② Request for correction of personal information, etc.
    ③ Request for suspension of use of personal information, etc.
    ④ Documents for identity verification (driver's license, passport, etc.)
    ⑤ If you are a legal representative, in addition to the above ④, a document confirming that you have legal power of representation
  • Fee
    Please note that for requests for disclosure and notification of purpose of use, a fee of 3,000 yen will be charged for each request. If you make a request by mail, a fee will be charged via bank transfer, etc.

We also accept requests from individuals to correct, add, or delete retained personal data (request procedures and fees are the same as for the disclosure procedures described above). In such cases, we will investigate without delay, and if the contents of the retained personal data are contrary to the facts or otherwise deemed to have been handled inappropriately, we will make the correction, addition, or deletion without delay and notify the individual to that effect.

In addition, if the personal data held by the Company falls under any of the following items and the Company is requested to suspend use, erase, or suspend provision to a third party (hereinafter referred to as suspension of use, etc.) (the request procedure and fees are the same as those for the disclosure procedure described above), the Company will conduct the necessary investigation without delay and, based on the results, will suspend use, etc. of the held personal data without delay to the extent necessary and notify the individual to that effect. However, if suspension of use, etc. requires a large amount of money or it is otherwise difficult to suspend use, etc., and it is possible to take alternative measures necessary to protect the rights and interests of the individual, the Company will take these alternative measures.

① When the information is handled beyond the scope of the purpose of use

② When the information is obtained by illegal means

③ When the information is illegally provided to a third party

④ When the information is used improperly

⑤ When the company no longer needs to use the personal data it holds

⑥ When a situation arises in which the company is required by law to report to the Personal Information Protection Commission due to the leakage of personal data, etc.

⑦ When there is a risk of harming the rights or legitimate interests of the individual


14. Policy Updates

If we change this policy, we will announce it on this website.


15. Opinions, Complaints, and Objections

If you feel that this policy is not being followed, please contact us. After reviewing the content of your inquiry, we will contact you back and endeavor to take appropriate action. Contact us


16. Contact details

If you have any questions about our handling of personal information or would like to request disclosure of information, please contact us at the address below.

5F KDX Tosabori Building, 1-5-11 Tosabori, Nishi-ku, Osaka 550-0001

AC Works Co., Ltd. Customer Service

Email: info@sozai.asia